Your department administrator for general administration (AAG administrator) / TAP supporter creates and closes cases in Workzone. You just need to complete the form below. You will receive an email once the case has been created, and you can then save emails in and attach documentation to the case.
If you need to save other documents than those mentioned above in Workzone, please contact your AAG administrator / TAP supporter.
Please inform your AAG administrator / TAP supporter if you need to make changes to a case, for example:
If you are no longer the person responsible for the case, for example if you leave AU or change your areas of responsibility.
You can contact the Workzone Superusers at DPU via: email@example.com
In order to work in Workzone
The Workzone folders in Outlook look like this:
Individual cases are set up so that only the following people can see them and save documents to them:
As a further safety precaution, all activities in Workzone are registered in a log. Even though an employee has access to a case, he/she may only look up and work with the information required to carry out his/her duties.